![]() Unique Tracking ID Number/Reference NumberĪll BCBSIL claim disputes are associated with a 12-digit number, which will appear in the following format: 193450004656 For status updates, call Customer Service at 87 and ask for a reference number for your dispute.Fax or mail the form to the contact information on the form.Include all requested information on the form.Complete the Provider Claims Inquiry or Dispute Request Form.The Customer Service representative will provide you a reference number, which can be used to track the dispute.You must indicate that you want to file a claims dispute.File the dispute by calling Customer Service at 87.You may file a claims dispute by calling Customer Service or faxing/mailing a form. Note: If you believe a claim was processed incorrectly due to incomplete, incorrect or unclear information, you should submit a corrected/replacement claim through the claim submission process instead of a claims dispute. BCBSIL gives in-network and out-of-network providers at least sixty (60) days to dispute a claim after the Plan has partially paid or denied it. ![]() If you feel the claim was incorrectly paid or denied, you can file a claim dispute. After processing, the claim will be paid, partially denied or denied. For your convenience, we’d like to provide a reminder overview here.Īs you know, when you bill for the services rendered, the claims are sent to the Blue Cross and Blue Shield of Illinois (BCBSIL) claims department for processing. If you are a provider who is contracted to provide care and services to our Blue Cross Community Health Plans SM (BCCHP SM) and/or Blue Cross Community MMAI (Medicare-Medicaid Plan) SM members, you are likely familiar with our provider claims dispute process. July 2020 Provider Claims Dispute Process Overview for Government Programs ![]()
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